Terms & Conditions

In the following terms & conditions “the photographer(s)” shall mean: Ian Petrie trading as Petrie's Photography & their employee's. 

“The client(s)” shall be those persons defined as making the booking.

These terms and conditions cannot be varied in any way by the client(s) unless such conditions are expressly agreed by the photographer in writing.

Copyright

By purchasing images in either print or digital format, you are purchasing the right to the image as governed by the package/licensing you purchased, not the copyright (ownership) of the image and therefore have no rights to reproduce the image in or on any medium (social media resolution by agreement) without the permission of the copy right holder in writing. Any images or copies of images whether stored digitally or otherwise, and any computer program including any source or object code, computer files or printed documentation relating to such images is protected by the Copyright, Designs and Patents Act 1988 and are therefore the property of 'Petrie's Photography'.  It is contrary to the Act to copy/alter or allow to be copied /altered - photographically/electronically or by any other means - an image created as part of your agreement with 'Petrie's Photography' without the permission of the copy right holder in writing. This is a standard condition for professional photographers and includes removal of watermark (if any), cropping, re-editing and/or electronic reproduction on social media sites.

Website Display & Promotional Usage

By Signing a Consent form, The client(s) hereby allow(s) the photographer(s) to display any photograph/image covered by the package agreement and to generally promote 'Petrie's Photography’ business in advertising, brochures, magazine articles, websites, sample albums etc.(Additional permission will be sought from the client(s)if minors are included.) The photographer will aim to keep all photographs and images safe from any malicious activity but cannot be held liable or accountable for malicious actions carried out by persons other than 'Petrie's Photography employees.

Force Majeure

The photographer(s) will endeavour to put the client(s) in touch with another local photographer with similar style and packages in the event they are unable to attend on the booking date due to any cause beyond their reasonable control e.g. sudden illness, injury, victim of crime, flooding etc. In the event of cancellation by the photographer(s), or in the very unlikely event of total photographic failure, liability shall be limited to a full refund.

Law

These Terms and Conditions shall be governed in accordance with the current copyright and Intellectual property Laws of Great Britain (England, Wales, Scotland and N. Ireland).

Liability

The Photographer shall not be liable for indirect loss or third-party claims occasioned by delay in completing the work or for any loss to our customers arising from a delay in transit due to postal services. Where any images supplied are found to be defective/damaged for any reason, the photographer's liability (if any) shall be limited to rectifying such issues including replacement.

Any reasonable and accepted directions issued to clients, their guests or employees during a photographic shoot are deemed to be at said persons own risk and therefore the photographer cannot be held responsible for any subsequent personal accident(s) during said photographic shoot.

Your statutory rights are not affected.  'Petrie's Photography has full public liability and Professional Indemnity insurance to £1 million pounds.

Licence

The Photographer shall be granted artistic licence in relation to the poses photographed, the location used and all post digital retouching. The Photographers’ judgement regarding the locations, poses and number of photographs taken shall be deemed to be correct. When in attendance at a booking, 'Petrie's Photography' will endeavour to capture all specific images requested by the client(s) but will not be held liable for failure to do so if restricted by any venue official, or obstructed view or un-cooperative guests of said client, especially if the safety of either the photographer or client(s) and or other guests might be compromised by trying to do so.

Photographs and Images

All photograph and image sizes are nominal as per package and license purchased and will be supplied in professional matt finish for best framing purposes. All printed photographs supplied by 'Petrie's Photography' are produced to the highest standards using the best quality print laboratory materials and latest processing techniques. However, all photographs will, in time, fade. Especially if they are left in bright sunlight and are not behind glass. 'Petrie's Photography' cannot accept any responsibility for this gradual image deterioration. All pictures purchased are presumed to have been received in good condition unless the Client notifies 'Petrie's Photography' in writing of any quality issues within 14 days of receipt.

Booking Fee/Deposit

A non-refundable booking Fee/Deposit/Retainer of £195 unless otherwise agreed different (Dependent on Package and agreement) is charged when the client agrees the booking, this fee is deducted (in full) from the total price. The booking Fee/Deposit/Retainer secures the time and services of the photographer for the booking, admin and general account management tasks needed to service a customer and is non-refundable or transferable in the event of cancellation -  subject to events covered above under force majeure.

Payment of the remaining balance (minus the booking Fee/Deposit/Retainer) is to be made in cleared funds via monthly instalment or in full no later than 28 working days prior to the date of the booking/event.

'Petrie's Photography' currently accepts payment using the following methods: Cash, Card via Sumup or BACS transfer (account details available on request). Standard P&P is included with all Packages/license. Prices for All services and/or goods are supplied at the current site price quoted but are subject to change without prior notice. The photographer is not VAT registered so VAT is not quoted or charged.

Cancellation

All cancellations must be in writing. When a booking has been postponed (rather than cancelled) to a later date, the photographer(s) will retain any fee paid, as long as the photographer can re-schedule for the new date and time. Where the photographer(s) is able to re-book then the cancellation fee will revert to the original booking fee.

If the client(s) cancel with over 9 months before the wedding date there will be a 35% of the booked package to be either paid or retain with immediate effect, If the client(s) cancel with over 5 months but less than 9 months before the wedding date there will be a 45% of the booked package to be either paid or retain with immediate effect. r If the client(s) cancel with less than 3 months before the wedding date there will be a 65% of the booked package inclusive of the booking fee/Deposit/Retainer to be either paid or retain with immediate effect. 

This is due to much of the work to service that booking would have already been done and cannot be refunded, it is also unlikely that the date can be covered with a similar package deal to cover that loss of earnings that could have been taken by another client(s). However, If the photographer(s) can refill the date the client(s) cancelled by another booking of equal value, 'Petrie's Photography' will offer a full refund minus the booking fee/deposit/retainer.

Refund Policy

The photographer(s) will not refund, nor accept the return of/refusal to pay charges for, any technically acceptable photograph supplied either in print or in electronic format. No exception can be made as 'Petrie's Photography' cannot be held responsible for individual tastes or expectations after proof images have been agreed.

Retouching

The final output and finish of any image will be at the photographer’s discretion. All digital images (Proofed images, Final print and Digital negatives- RAW) will be retained for three months after completion and acceptance of final product, after which time the RAW images will be stored in a secure location (access to these images is solely limited to the photographer(s)). ‘Petrie's Photography’ does not supply client(s) with any RAW file - Raw image files will be deleted after 2 years

Our Obligations

'Petrie's Photography' will always endeavour to supply the service requested as per your package/booking in a recognised professional and timely manner.

Client(s)Obligations

'Petrie's Photography' would request that all information required to carry out the service for which we have been booked is supplied as and when requested, and that any issues that might arise are notified to us as soon as possible so we can take the necessary action to continue to provide a quality service. It will be deemed that by booking the services of 'Petrie's Photography' that the client(s) are therefore happy and understanding of the basic T&C’s as outlined above.

Complaints

Any complaints should first be raised by the client(s) with the photographer(s) in writing (In the first instance using the contact page) within 14 days from the date of receipt of images or issue arising.

'Petrie's Photography' reserves the right to amend these Terms and Conditions without prior notice and in line with any future legal requirement to do so.